612 Privacy Policy — User Information Protection
At 612, your privacy is our priority. This policy explains how we collect, use, store, and protect your personal information as a user of our platform in Malaysia.
Information We Collect
When you register or use the 612 platform, we collect several categories of information to ensure a smooth, secure, and personalised experience for you.
Full name, email address, phone number, date of birth, and the password you registered with when creating your 612 account.
IP address, browser type, operating system, device model, and access log data are used for security and platform improvement purposes.
Deposit and withdrawal transaction details in MYR (RM), including the payment method used, such as FPX or digital wallets.
Records of platform activity including games played, bets placed, session times, and interactions with platform features.
All collected information is necessary to verify user identity, securely process transactions, prevent fraud, and comply with relevant Malaysian legal requirements.
How Your Information Is Used
612 uses the information collected solely for purposes related to platform service delivery and legal compliance. We do not sell or rent your personal data to any third party for marketing purposes.
Processing registrations, verifying identities, managing logins, and ensuring your account security on the 612 platform.
Handling deposits and withdrawals in MYR, verifying payments, and maintaining accurate financial records.
Responding to enquiries, resolving technical issues, and providing accurate assistance based on your usage history.
Detecting suspicious activity, protecting accounts from unauthorized access, and complying with anti-money laundering requirements.
Analyzing usage patterns to improve user experience, platform performance, and relevant new features.
Sending important notifications about your account, policy changes, security updates, and relevant transaction information.
Data Storage, Security, and Sharing
Your Data Security
612 applies industry-standard security measures to protect your personal information. All data transmitted between your device and our servers is encrypted using SSL/TLS technology. MYR payment data is processed through certified payment gateways that comply with international security standards.
Internal access to user information is restricted to staff who require it to carry out their duties, and all access is logged and monitored on a regular basis.
Third-Party Sharing
612 does not sell your personal information. We only share data with third parties under limited circumstances: authorized payment processors, technical service providers bound by confidentiality agreements, and qualified authorities as required by Malaysian law.
Data Retention Period
Active account information is retained for as long as your account remains active. Upon account closure, we keep the necessary records for the minimum period required under applicable Malaysian law, after which the data is securely deleted.
- SSL/TLS encryption for all data in transit
- Role-Based Access Control
- 24/7 Continuous System Monitoring
- Two-Factor Authentication for Admin Access
Your Rights as a 612 User
As a 612 platform user in Malaysia, you have clear rights regarding your personal information. We are committed to respecting and facilitating the exercise of these rights.
You have the right to know what personal information we hold about you and to request a copy of those records at any time through our support channels.
If any of your information is inaccurate or incomplete, you have the right to request a correction. You can update certain details directly through your account profile page.
You may request deletion of your personal data. Such requests will be processed subject to mandatory retention requirements under applicable Malaysian laws.
To exercise any of the above rights, please contact our support team by email at [email protected]. We will process your request within a reasonable timeframe in accordance with our internal procedures.
Policy Changes and How to Contact Us
Privacy Policy Updates
612 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or Malaysian legal requirements. Any updates will be published on this page with a new effective date.
We encourage you to check this page periodically. Continued use of the 612 platform after any changes constitutes acceptance of the updated policy. For significant changes, we will notify users via email or in-platform notifications.
Contact Our Privacy Team
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your data, please get in touch. Our team is available to assist you during business hours.
- [email protected]
- Check FAQs
- Response within 1–2 business days
Your privacy is our priority — sign up with confidence
612 is built with security as a priority. Please also read our Terms & Conditions and Responsible Gaming Guide for a safer and more enjoyable experience.